The Dispatch Specialist is responsible for managing dispatch functions for crisis line services. The Dispatch Specialist is responsible for facilitating, tracking, and ensuring dispatch functions including dispatch of mobile crisis teams, crisis transportation, specialty program clinicians, hospital assessors, and other business partners indicated by contract. This position is also responsible for backing up other Contact Center staff by answering and screening incoming crisis requests when business needs dictate. This position promotes and maintains a business culture that is focused on Solari’s core values of compassion, effort and ownership. This is realized by demonstrating the following outcomes: safety, recovery and resiliency, engagement, efficiency, and service excellence.
Experience required: People with 911 dispatch, police dispatch, er triage folks. Many calls that come in are crisis in nature. Domestic Violence, suicide assistance and mental health emergencies
Job Type: Full-time
Pay: From $22.15 per hour
Schedule:
Work Location: One location
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