Number of Job Openings Available: 1 Date Posted: November 23, 2022 Department: 62000600 Administration Shift: Day (United States of America) Shift Length: Hours Per Week: 40 Union Contract: Non-Union Weekend Rotation: None Job Summary: This position has responsibility for primary care operations in the Allina Health Group’s West Region. Accountable for the leadership and execution of the regions strategic, financial, clinical, and programmatic operational objectives. Works in a partnered leadership model with the regional medical director in a proactive approach to ensure excellence in patient, employee, and business care objectives. Key Position Details: Job Description: Principle Responsibilities Leadership and staffing. Aligns operational leaders to goals, objectives, and expectations. Conducts annual performance evaluations and provides ongoing coaching and support. Identifies development needs for operational leaders and creates and monitors a leadership development plan. Develops and ensures the effectiveness of the infrastructure needed for support staff including recruitment, orientation, and ongoing mentoring. Leads and supports the planning and implementation of efforts that result in a high level of employee engagement. Operations. Defines the support staff knowledge, skills, and mix necessary to support efficient and effective care team service delivery. Develops the assumptions and initial financial proforma for new initiatives and capital, including make versus buy analysis. Collaborates with the regional medical director in the development of region programs for care improvement. Leads the implementation of the region and clinic operational support needs to achieve the goals. Ensures the development and maintenance of efficient, effective business processes. Determines the needs of operational support required for improvement. Budget and finance. Leads and coordinates the site budget process with site leadership. Manages monthly performance to budget and other key indicators. Proactive monitoring and assessment of budget performance to plan and ensures any necessary steps to return region performance to plan. Ensures development and maintenance of efficient, effective, business processes. Manages the front-end processes of the revenue cycle system and ensures sites are effectively managing front-end collection processes. Safety and compliance. Ensures implementation and ongoing improvement of employee and patient safety. Collaborates with regional medical director to identify and implement opportunities for improvement in service and safety. Develops and implements a program to continuously receive patient input on service levels, complaint resolution, and access and provide a mechanism for direct patient involvement in how programs work. Utilizes knowledge of community standards to ensure operational areas are highly functioning and providing safe and effective patient care. Other duties as assigned. Job Requirements Bachelor’s degree required or Master’s degree preferred 5 to 7 years Operational leadership experience – ambulatory preferred required 10 to 15 years progressive healthcare leadership and management experience required Physical Demands Sedentary: Lifting weight Up to 10 lbs. occasionally, negligible weight frequently Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.
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