GET TO KNOW ALORICA
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
JOB SUMMARY
This position will focus on providing evidence-based and clinical guidance to help implement a next-generation comprehensive oncology, specialty medication solution which will successfully meet clinical, quality, and financial performance objectives. This solution will help ensure providers deliver high-quality, evidence-based, and cost-efficient oncology care for customers. As such, this role requires an innovative, hands-on, action-oriented clinical expert. The position will serve as a key Oncology or Specialty medicine expert dedicated to helping ensure high levels of quality, affordability, and member and provider satisfaction.
JOB RESPONSIBILITIES
• Provide clinical guidance in the creation, implementation and refinement of Specialty Medication or Oncology utilization management solution
• Serve as a subject matter expert in evidence-based oncology or specialty guidelines – especially those produced by the National Comprehensive Cancer Network (NCCN) – and help ensure all clinically relevant policies and processes are informed by the best available evidence
• Research upcoming drug releases and treatment guidelines, develop and maintain pharmacy programs, such as formulary lists, drug utilization review, prior authorization, health outcomes, disease state management, care management, and other specialty programs. May also include presenting at Pharmacy & Therapeutics Committee.
JOB REQUIREMENTS
• Pharmacist with PharmBS or PharmD
• 5+ years clinical pharmacy experience
• 2+ years’ experience administering and/or advising on chemotherapy or specialty infusion treatment plans (utilizing/reviewing medical case notes, medication list, lab results)
• Experience in one or more of the following: in managed care, medical care delivery systems, utilization management, case management, disease management, quality management, product development
• Experience working with evidence-based medicine related to Oncology (e.g., NCCN guidelines), as applicable
• Excellent written and oral communication skills
PREFERRED QUALIFICATIONS
• Experience working prior authorization processes
• Strong working knowledge of radiation treatment plans
• Ability to work cross-functionally to gain credibility, influence, and partner with other oncology professionals
Equal Opportunity Employer – Veterans/Disabled
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