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New Zealand
Alpha Recruitment Looking for Customer and Client Scheduler at Wellington, Wellington Region, New Zealand Full Time
About The Company… This nation-wide family-owned business is an industry leader, priding itself on being a dependable, knowledgeable and consultative service.
The office is based in residential Silverstream with access to a beautiful garden, nearby shops and the train station, and the family dog will sometimes visit.
This company values loyalty, trust, and strong relationship building, with a strong, professional company culture.
About The Role…
This role is designed to support the business owners in the day-to-day communications, customer and client relations, and some administration of the office.
Key Responsibilities
- Answer all calls, return any messages.
- Respond to written queries.
- Building strong relationships with clients and customers.
- Managing the schedules of surveyors, and take bookings.
- Processing client payments/invoices.
- Send documentation to clients.
- Ad-hoc customer service and administration tasks as required.
We Are Looking For Someone Who…
- Actively listens and communicates clearly and effectively.
- Has experience in providing a high standard of customer service.
- Values strong professional relationships and loyalty.
- Experience with Adobe, MYOB, social-media marketing, or CRMs would be beneficial but are not a requirement.
- Has current right to work in New Zealand.
This role is primarily looking for someone hard-working, loyal, friendly, and willing to learn. The administration can be taught to the right person, so attitude and experience with customer service is their primary requirement.
What You Will Get…
- A salary band of $55k – $65k per annum
- A beautiful office in Silverstream with a garden, dog, and nearby train station, shops, and scenic reserve
- High levels of trust with a close-knit team of colleagues
- Some WFH flexibility if you wish
- The ability to learn and develop your skillset
- Free on-street carparking
