Alpha Recruitment Looking for Customer service Administrator- Nightshift (fully remote) at Wellington, Wellington Region, New Zealand Full Time

Do you have a passion for solving problems and helping people? Do you have good sound judgement in practical matters, resilience and reliability? Are you looking to combine your customer service and admin skills? If so, this could be an excellent job for you!!

About The Role

Fully remote

Working from 9pm-7am 4 days on 3 days off (this is rotated every 3 months)

You will be given a working from home kit

Join a well-established and experienced team and get full training on the job.

What You Will Do

• Answer ‘inbound calls’ and provide support
• Ensure information relating to the resolution is clearly communicated to customer until technical issue is completely resolved.
• Log all calls & manage resolution in a professional & efficient manner.
• Proactively stay up to date with all product updates/releases and process
• Ensure admin tasks are completed by the end of each shift.

About You

Must have clear communication skills

Have excellent attention to detail

Must have experience in an admin or customer service field

If this sounds like the perfect job for you apply with your CV now!

Note: You must have New Zealand Residency or Citizenship and be based in Wellington NZ.