Alteon Health Hiring for Scheduling Coordinator Job at Remote Full Time

JOB DESCRIPTION

POSITION TITLE: Scheduling Coordinator

REPORTS TO: Scheduling Manager

DEPARTMENT: Operations

DATE: January 2022

JOB SUMMARY:

Responsible for coordinating, planning, developing, processing, maintaining, and communicating individual site and clinician schedules; Reconciles clinician hours and benefits for payroll purposes;

Maintains all related scheduling support records, files and databases; Assists with the clinical credentialing process.

DUTIES AND RESPONSIBILITIES:

• Ensures accuracy of scheduling data entered into the scheduling software system
• Assists with the creation of and maintains all clinician schedules
• Ensures that all locations are properly and adequately staffed by clinicians at all times
• Communicates scheduling changes to the centers and the clinicians
• Effectively maintains clinician vacation schedules
• Effectively maintains clinician call schedules and dispatches the on-call as necessary to maintain integrity of the system
• Assesses special staffing requests and needs while negotiating with available clinicians for redistribution to various locations as appropriate
• Compiles clinician vacation requests in determination of annual vacation schedule
• Performs biweekly reconciling of clinical hours to assist in the payroll process
• Assists with the clinical credentialing process
• Provides thorough and accurate information to all customers
• Follows all Alteon and team policies and procedures
• Adheres to compliance policies, procedures and protocols; Maintains strict confidentiality regarding patient, Alteon and employee information
• Willingly assists team members with daily duties and other responsibilities when necessary; develops positive and collegial working relationships; coordinates and cooperates with others as appropriate
• Responsive to customer questions; knows where and how to obtain information/answers
• Communicates effectively and appropriately
• Maintains professionalism in all situations and involves supervisor/manager as appropriate
• Takes an active role at staff meetings to promote and improve processes
• Uses resources appropriately, especially when facing unfamiliar situations or tasks
• Manages time effectively and efficiently
• Demonstrates a high-level of integrity and a proactive approach to customer service
• Other duties as assigned

JOB DESCRIPTION

QUALIFICATION AND REQUIREMENTS (KNOWLEDGE, SKILLS & ABILITIES):

• Ability to speak, write, and read English fluently; ability to communicate clearly and effectively both orally and in writing
• Ability to type approximately 35 (or more) words per minute and file accurately
• Is consistently at work and on time; arrives at meetings and appointments on time
• Ability to write routine correspondence; ability to speak effectively before employees of the organization and with insurance companies or patients as needed
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions
• Excellent customer service skills
• Must be dependable, enthusiastic, and have multitasking abilities
• Must have proficient computer skills
• Ability to verbally communicate thoughts clearly, to read, to write, to file accurately, and to remember information
• Ability to be detail-oriented
• Mathematical ability to add, subtract, multiply, and divide
• Must be able to work effectively both independently and with others
• Ability to lift 30 pounds or less

EDUCATION & EXPERIENCE REQUIREMENTS:

The above knowledge, skills, and abilities may be demonstrated by an individual with a high school diploma or general education degree (GED); one year of experience in the healthcare industry is preferred.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Remote