Altice USA Hiring For Supervisor at Norwalk, CT, United States , United States Full Time

Job Description

Overview:

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. We’re not the only ones who have seen it; we’ve recently been recognized by Forbes as one of America’s Best Employers as well as by the Human Rights Campaign, DiversityInc Magazine, and Cablefax for our diversity & inclusion program.
Responsibilities:

Job Summary & Responsibilities
The Fiber Network Management Supervisor is responsible for the planning, design, activation, and maintenance of all fiber projects. Daily operations include supervising staff, assigning, scheduling and coordinating workload. The supervisor is responsible for completing projects on time and within budget. The supervisor is responsible for training the fiber network management staff on new products and new procedures. The supervisor interacts with other support groups (CTS, Plant Maintenance, ISP, Lightpath, Construction, Design) to meet common goals. This position serves as a conduit for the delivery of all residential consumer and commercial products such as iO Video, OOL, VoIP, Lightpath and BCOOL.
Supervises the day-to-day activities of the fiber technical staff and contractors including the allocation, installation, splicing, testing, documentation and service of fiber optic network, fiber optic cable and fiber optic equipment in a manner that ensures company technical requirements are adhered to, thereby ensuring customer satisfaction through high level operation efficiency. Ensures that all fiber plant (aerial, underground, etc) meets or exceeds all company standards as it relates to POC, state and federal requirements. Plans and coordinates all activities for fiber related special projects. Supervise contractor labor. Ensures tat all work performed is in compliance with OSHA, National Safety Code (NESC), National Electric (NEC) standard, Blue Book, SCTE Construction and Fiber Manuals, Building Code Administration Officials (BOCA), and corporate policies and procedures. Assist the fiber network manager in daily work procedures. Position services as a conduit for the delivery of all residential consumer and commercial products such as iO Video, OOL, VoIP, Lightpath and BCOOL.
Qualifications:

Qualifications / Requirements

• A minimum of 5 years CATV/TELCO fiber related experience required.
• Possesses competencies in teamwork, integrity, flexibility, stress tolerance and concern for excellence. Proven leadership skills.
• Ability to perform all duties and responsibilities as described in the advanced fiber technician position description.
• Ability to operate all tools and equipment in a safe and responsible manner.
• Possess knowledge of and ability to implement fiber POC design principals.
• Possess knowledge of Inside Plant/Lightpath hubs operations related to fiber.
• Possess knowledge of SONET ring theory (diverse entries, circuit routing and design)
• Possess knowledge of optical circuit equipment, OC-3, OC-12, OC-48, T1, T3, , ATM, Next Level, Atrica, Cisco, routers and switches.
• Possess knowledge of optical multiplexing including WDM, CWDM, and DWDM active and passive components.
• Possess knowledge of all fiber optic testing equipment and testing procedures including optical traces, optical power loss, optical return loss, polarization mode dispersion, and chromatic dispersion.
• Possess knowledge of all fiber optic splicing equipment including single fiber, ribbon fiber, and field-installable connectorizing equipment.
• Have knowledge of mdu, aerial, underground and fiber construction procedures, specifications, materials, and equipment. Have an understanding of applicable rules, codes, laws and regulations.
• Have Good computer skills (Word, Excel, Access, Power Point, Visio and GroupWise, AutoCAD, Adobe, Smallworld/PNI, , etc).
• Able to work in a fast-paced, entrepreneurial work environment. Have the ability to make decisions under pressure and perform multiple tasks at one time.
• Have the ability to use good judgment and objectively assess a situation.
• Have strong analytical and problem solving skills.
• Have the ability to motivate others. Be able to coach and assist technicians in developing skills to meet standards.
• Have good written skills, including being able to compose memos, letters and prepare required documentation. Have good verbal skills, including being able to clearly express ideas and present information to small groups.
• Have the ability to remain calm and diffuse stressful situations.
• Have good administrative skills, including planning and organizing work, effectively managing time and delegating jobs and monitoring work.
• Be able to foster positive relationships with supervisors and managers in other departments.
• Minimum of High School diploma or equivalent – Bachelor degree preferred.
• Valid state driver’s license applicable to state law.
• Must possess current DOT (Department of Transportation) medical card and valid CDL (Commercial Driver’s License) where applicable; must comply with all applicable DOT requirements
• Ability to work in flexible schedule, including weekends, nights, overtime, emergency storm duty and stand-by as needed.

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.