The pay rate for this role is$15.00 per hourAbout Us:Join the Amazon Stores team that launched Amazon Books and Amazon 4-star. Ourstores provide a unique, physical extension of Amazon.com through a highlycurated assortment of unique in-store shopping experience where customers candiscover the next product they’ll love and interact with our knowledgeableand engaging associates. If you want to join a fast-paced, innovative teamthat is making history and breaking new ground for Amazon, this is the placefor you.About You:As a Retail Associate, you will be the face of Amazon and contribute to avibrant store culture based on customer obsession, trust, respect,integrity, continuous learning, and fun. You adhere to and maintainregular and punctual attendance, safety and quality standards and followstandard processes while identifying opportunities for improvement. You areflexible while working in an ambiguous environment with strong attention todetail, possess the ability to quickly prioritize tasks, collaborate,multi-task, have a willingness and enjoy learning new things, with acommitment to delighting our customers.What You Do:* Deliver excellent customer service acting with a customer-first mindset whenanswering customer questions* Ask great questions to help identify customer needs and exercise greatjudgement in handling requests or difficult customer interactions* Introduce customers to exciting Amazon products and service that facilitatesdiscovery of anything Amazon has to offer including device demonstrations in asimple and accessible way* Follow merchandising guidelines and execute space and signage changes asneeded inside and outside the store building* Receive, stock, and replenish product* Utilize inventory management systems to scan, process, and count product* Operate all of the systems, tools, and devices used within the store,including manning the point-of-sale (POS) station.* Follow standard processes, identify opportunities for improvements andescalate when appropriate in a timely manner* Handle cash and provide accurate change to customers* Ensure that the store is safe, help clean the store, are diligent aboutkeeping stations customer ready.* Support a store environment where all associates and customers are welcome* Perform additional duties as assigned work in a dynamic environment that isalways to enhance the Amazon brand and exceed our customer expectationsMust be able to work flexible hours including nights, weekends and holidaysYou are comfortable working in a physical environment. You have the ability tolift up to 49 pounds and be on your feet for shifts lasting up to 10 hours ata time with or without reasonable accommodationCandidates must be at least 18 years of age. Amazon does not sponsor forimmigration, including for H-1B, TN, and other non-immigrant visas,for this role.Prior experience in a retail or customer facing environmentStrong understanding of Amazon devices and Amazon servicesStrong verbal communication and customer service skillsDemonstrated success in problem solving and delivering resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equalopportunity employer anddoes not discriminate on the basis of race, nationalorigin, gender, gender identity, sexual orientation,protected veteranstatus, disability, age, or other legally protected status. Forindividuals with disabilities who would like to request an accommodation,visitAmazon is committed to a diverse and inclusive workplace. Amazon is an equalopportunity employer and does not discriminate on the basis of race,national origin, gender, gender identity, sexual orientation,protected veteran status, disability, age, or other legally protectedstatus. For individuals with disabilities who would like to request anaccommodation, please visit https://www.amazon.jobs/en/disability/us.
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