Amazon Corporate LLC Hiring for Sr. Specialist Solutions Architect – Amazon Connect at Denver, Colorado Full Time

This role can be based anywhere in the Western United States.Do you like helping customers implement innovative cloud computing solutionsand solve technical problems? Would you like to do this using the latestcloud computing technologies? Do you have a knack for helping groupsunderstand application architectures and integration approaches? Do you havethe consultative and leadership skills to help customers succeed with theircloud efforts? Do you have a background in enterprise Contact Centers, anda passion for driving innovation into existing IT organizations?Amazon Web Services is looking for Solutions Architects to help establishAmazon Connect as the market leader for Contact Center services. AmazonConnect was designed from the ground up to be omnichannel, it provides aseamless experience across voice and chat for your customers and agentsleveraging AWS.This is a highly technical position for someone who can dive deep, buildcomplex, AWS-optimized architectures, and help customers accelerate theiradoption of AWS services. Your broad responsibilities include: owning thetechnical engagement and ultimate success around specific implementationprojects. You should be as comfortable discussing complex technical detailswith a room full of engineers as you are briefing an executive audience. Inaddition, you will engage with other AWS solutions architects, partner andprofessional services organizations to drive large and highly complex salesopportunities to closure.About UsThe Amazon Connect team is creating and migrating large scale and compellingworkloads on AWS. You will be engaging with and influencing technical teamsrequiring AWS expertise and in so doing will be making a significant impact onAmazon’s customers.You will have a passion for educating, training, designing, and buildingcloud solutions for a diverse and challenging set of enterprise customers.Roles & Responsibilities:* Ensure customer success in building and launching Amazon Connect solutions* Educate customers on the value proposition of AWS, and participate in deeparchitectural discussions to ensure solutions are designed for successfuldeployment in the cloud* Conduct one-to-few and one-to-many training sessions to transfer knowledgeto customers considering or already using AWS* Capture and share best-practice knowledge amongst the AWS solutionsarchitect community* Author or otherwise contribute to AWS customer-facing publications such aswhitepapers, blogs, and technical guides* Build deep relationships with senior technical individuals within customersto enable them to be cloud advocates* Act as a technical liaison between customers, partners, serviceengineering teams and supportInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering ourculture of inclusion. We have twelve employee-led affinity groups, reaching40,000 employees in over 190 chapters globally. We have innovative benefitofferings, and host annual and ongoing learning experiences, including ourConversations on Race and Ethnicity (CORE) and AmazeCon (genderdiversity) conferences. Amazon’s culture of inclusion is reinforced withinour 14 Leadership Principles, which remind team members to seek diverseperspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how manyhours you spend at home or at work; it’s about the flow you establish thatbrings energy to both parts of your life. We believe striking the rightbalance between your personal and professional life is critical to life-longhappiness and fulfillment. We offer flexibility in working hours and encourageyou to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix ofexperience levels and tenures, and we’re building an environment thatcelebrates knowledge sharing and mentorship. Our senior members enjoyone-on-one mentoring and thorough, but kin