Job summaryAmazon’s Data Centers are industry leading examples of innovation in theareas of space utilization, energy efficiency, and cost effectiveness. Weare known for our speed to market and reliability. We are the global teamresponsible for the design and operation of critical industry leading DataCentre facilities throughout the world.Our Product Engineering and Design Teams are on the forefront of creating anddelivering the most innovative products to our customers; and are known forbeing diverse and upbeat while changing the face of Cloud Computing. Wecontinue to grow and are looking for individuals that can support our speed tomarket, enjoy a challenge, and have a desire for professional growth andcontinuous learning. Amazon’s work environment is unique in every aspect andoffers an exceptional opportunity for the right candidate. At Amazon we dohighly support continued learning opportunities and focus on continuedemployee development.Amazon has a global presence therefore domestic and international travel maybe necessary. Team work is absolutely necessary for us to accomplish ourgoals. You will be working with internal groups as well as external suppliersand consultants including utilities, manufacturers, vendors, andcontractors. If you are a creative, smart and driven individual that enjoysworking with complex problems and in teams we want YOU!We are looking for a technical writer to support data center design andproducts documentation, develop process documentation, and design andimplement content management solutions using tools such as MadCap Flare orlike. This includes gathering customer requirements, understanding thebusiness needs, and designing solutions that meet them.The ideal candidate shows serious obsession for customers. They have broadexperience working on global, cross-functional content programs, and theyhave team leadership, program management, or project managementexperience. This person also has excellent written and verbal communicationskills with demonstrated leadership in delivering business results whileworking in an ambiguous and rapidly changing environment. They have strongdata analytics skills, and are comfortable working with Excel to identifytrends and insights. Experience working within a team to deliver complexsolutions is key.Key job responsibilities* Provide and implement an industry-standard XML authoring system/contentmanagement solution for managing and maintaining all data center specificdesign and product documentation* Support efficient and effective authoring by making it possible to reusecontent across different design types* Work with cross functional teams on writing, updating and deliveringconcise design documentation* Support document change process and periodic release of design documentation* Implement document template and standardization across entire data centerinfrastructure product line* Review all technical documentation being issued by the product and designteams, including but not limited to narratives, drawings, sheets,specifications, user manuals, troubleshooting guides etc.* Manage central repository for all technical documentation, access controletc.* Develop and manage graphical user interface to overlay over contentdatabases* Independently follow designs and standards to develop and deliverconceptual, how-to, and API reference docs for AWS products* Support release management team with quarterly publication of basis ofdesign (BoD) documents.* Support product engineering organizations with effective writing, creationand standardization of product documentation.* Developing and setting standards for engineering document control, andbest practices. Drives process improvements across multiple organizations* Controlling the numbering, naming, filing and formatting of alldocuments issued* Developing document tracking process* Creating document lists* Work on concurrent projects in multiple geographical locations* Work with internal Civil, Structural, Architectura
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