Business Equipment and Computer Applications
MS Office
Area of Specialization
Reports and records
Invoices
Financial statements
Correspondence
Contracts
Specific Skills
Type and proofread correspondence, forms and other documents
Schedule and confirm appointments
Greet people and direct them to contacts or service areas
Determine and establish office procedures and routines
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Order office supplies and maintain inventory
Arrange travel, related itineraries and make reservations
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
Set up and maintain manual and computerized information filing systems
Work Conditions and Physical Capabilities
Attention to detail
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