American Express Global Business Travel Hiring for Consulting Manager at Bismarck, North Dakota Full Time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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Global Business Consulting (GBC) is the consulting arm of American Express Global Business Travel. GBC brings the talent, tools and management consulting skills needed to lead our client’s T&E spend and improve their return on investment. GBC focuses on business and operational strategy, strategic sourcing and program optimization to help our clients manage their travel spend. Our specialized expertise includes: Policy, Change Management & Compliance, Travel Program Management, Business Intelligence, Travel Category Management (Air, Car and Hotel) and Cost Management.

The GBC team consists of Consultants from a wide variety of backgrounds such as Air/Hotel/Ground industries, travel, management consulting, IT consulting and general management.

The primary area of focus for the position will be related to the Hotel practice line which spans corporate hotel program strategy design and execution including sourcing, program compliance, and optimization.

What You’ll Do:

This Consulting Manager will lead several consulting project workstreams across multiple clients. The ideal candidate is a self-starter with consulting, project management and industry experience. The Consulting Manager will be driving the following:

Engagement Execution:

• Effectively implement multi-workstream engagements, prioritize client requests and work objectives maximising appropriate project management methodologies and tools such as project plans and issue logs. Experience in applying organizational change techniques to drive sustainable engagement impact and ROI. Creates results within established engagement scope, quality standards and time frames

• Hotel subject matter expertise including knowledge of RFP tools (Cvent, Sabre RFP, ReadyBid, etc.)

Problem Solving & Analysis:

• Develops hypotheses and identifies data to evaluate based on client needs. Reviews and validates analyses, develops options/alternatives and creates insightful recommendations in context of total engagement. Strong innovative mentality.

• Deep understanding of both TMC travel data and supplier/third party data (Air/Hotel/Car rental supplier, Corporate Card, Expense, etc.)

• Familiarity with data visualization tools and reporting (i.e., Tableau)

• Ability to create custom models and scenarios using available datasets

Communication and Relationship Management:

• Exceptional interpersonal skills, listening ability and written presentation skills. Ability to deal with ambiguity and present/discuss work results in a compelling manner. Distills sophisticated subject matter into key messages for team members and clients

• Leads global supplier relationships – representing both customer & consultancy interests

• Understands client organization and dynamics. Builds strong working relationships with all key stakeholders.

• Leverages American Express Global Business Travel and available industry tools and solutions to develop best-in-class deliverables and standard processes.

• Successfully navigate large global client organizations (i.e., 40+ points of sale, $150M in spend, multiple client stakeholders) and articulate the value delivered through project work to all levels of client stakeholder.

Team Guidance and Support:

• Operate in a team-oriented environment with a strong sense of responsibility toward team members, engagement objectives and practice line development

• Partner with, manage and mentor consulting analysts

• Experience & understanding of the Travel industry

• Own retention of existing clients and revenue; upsell and cross sell Consulting solutions to new and existing customers driving increased revenue and maintain profitability across all growth opportunities

​ What We’re Looking For:

• 3-5 years’ experience in a traditional consulting and/or Hotel strategy, sourcing and optimization role.

• Knowledge of strategy, financial/business operations, cost management preferred.

• Experience in the travel industry is preferred.

• Bachelor’s degree or equivalent experience required, MBA strongly preferred, PMI certification a plus

• Experience managing hotel programs through platforms such as Cvent and data visualization solutions

• Strong skills in data interpretation and presentation execution using data visualization tools such as Tableau, Birst, Power BI or others.

• Demonstrated ability to think conceptually, using strong analytical skills; ability to evaluate alternatives and recommend client solutions

• Must be proficient in Microsoft Office suite of tools with a concentration in Excel and PowerPoint

• Strong communication skills that should include internal and external presentation development and delivery

Location

United States – Virtual Location

The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT_2023BenefitsAtAGlance_Without_Rates_Final.pdf)

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!

Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)