American Express Hiring for Couchbase Database Administrator – Virtual at Pierre, South Dakota Full Time

Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Focus:

Member of a production support team for Couchbase DBMS ensuring high availability through proactive monitoring, health checks, and self-healing. Resolving incidents under Incident Management, Root Cause Analysis through problem management, and perform changes under Change Management. The individual will be required to collaborate with numerous partners including Amex application teams, infrastructure support teams and various product and support vendors.

Organizational Context:

Core member of a Database Management or Database Support team reporting to a Senior Engineer, Engineering Director or Director of Technical Delivery.

How will you make an impact in this role?

We are looking for a highly motivated Data Engineer (Database Administrator) with good understanding and experience in troubleshooting and maintaining the health and availability of our production Couchbase databases. In this position, you will be joining our global technology’s Database Operations team in American Express.

• Proactively prevent business impacts and disruptions related to database failures.

• Participate in technology bridge calls to circumvent unplanned business disruptions.

• Assist with upgrades and/or migrations as requested by database engineering, database development, database infrastructure and application partner teams.

• Assist in Disaster Recovery testing.

• Knowledge of ITIL processes – Incident, Problem & Change Management.

• Provide technical direction and assistance to our contractors.

• Drive improvements within platforms.

• Look for opportunities for developing automation, Efficiency and Self Service.

• Participate in a weekend on-call rotation.

Qualifications

Education & Experience:

• 3 year experience with Couchbase Database Administrator (DBA). Experience with Cassandra is a plus.

• In-depth knowledge on cluster set-up and maintenance.

• Deep knowledge of backup and restores.

• Experience with troubleshooting latency, capacity, and availability issues.

• Knowledge on Python, Shell Scripting and Ansible will be added advantage

• Nice to have exposure to GitHub, Splunk, Grafana and Elastic Search

• Bachelor’s Degree in computer science, computer science engineering, or related experience required.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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Job: Technology

Primary Location: United States

Schedule Full-time

Req ID: 22002983