Description
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
Ensuring we have the right compensation in place for colleagues and ensuring that our incentive plans drive business results is core to delivering on our company strategic imperatives. This is an exciting opportunity to be a key contributing member of Incentive Design & Governance team. This role will report to the Director, Incentive Compensation, and will take responsibility for supporting the design and management of incentive compensation plans for the Global Services Group (GSG), Travel & Lifestyle Services (TLS) businesses or other business units that have colleagues on Sales Incentive plans, as well as wider total compensation activities and projects that drive performance and rewards.
Responsibilities:
Provide consulting advice to the business in the development of leading practice incentive design and approaches in the context of total compensation
Serve as primary contact to business leadership on incentive program design and governance, including performance incentives, contests, and referrals
Provide guidance to the business on the company’s incentive compensation governance framework and support the approval process
Partner with the sales incentive administration teams on plan design changes and improvements
Conduct analytics including competitive benchmarking, pay for performance analyses and modeling
Participate and support key compensation projects, in partnership with Global & Int’l Compensation
Partner with Global & Int’l compensation team, on GSG & TLS compensation matters, consulting and collaborating with CSPs, CMP and business leaders on total compensation work
Effectively and efficiently manage business expectations and raise appropriate issues to Leadership
Partner across the company to drive continuous improvement in total compensation
Provide consulting advice to the business on incentive program design and governance, including a role in the approval of annual incentive plans, plan changes, exceptions (e.g. any metric related exceptions or exceptions which are outside of exception guidelines), and short-term incentives
Qualifications
Minimum Qualifications:
Demonstrated experience in incentive compensation and exposure to a broad range of compensation practices and experience
Experience designing, governing, and administrating elements of total compensation programs
Demonstrated experience in total compensation management is a plus
Self-starter attitude with ability to learn quickly and work independently
Ability to communicate to and influence senior leaders
Demonstrated ability to work with multiple stakeholders
Proven experience successfully managing multiple, multi-faceted projects and producing quality deliverables on time
Excellent interpersonal skills with the ability to develop strong relationships and work effectively with individuals at all levels within the organization
Creative, analytical, and results-driven orientation, demonstrated through the ability to draw conclusions from data analysis, make recommendations on findings, and communicate results effectively
Experience / familiarity working in CEG and/or familiarity with American Express business groups preferred
Ability to deal with issues and subject matter in ways that sometimes requires considerable sensitivity, discretion, and judgment
Additional Details:
Visa Sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible
colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.
Booster eligibility: The CDC has established guidelines for when adults are eligible to receive booster shots depending on when they completed their initial vaccine series (currently five months after the Pfizer-BioNTech and Moderna vaccines, and two months after the J&J Vaccine). If you have completed your primary vaccine series but have not yet reached your booster eligibility date, you will be able to come into the office; however, you will need to complete your booster within 30 days of becoming eligible to continue coming in and participating in company-sponsored in-person events.
US Job Seekers/Employees – Click here to view the “ EEO is the Law ” poster and supplement and the Pay Transparency Policy Statement .
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Job: Human Resources
Primary Location: United States
Other Locations: US-New York
Schedule Full-time
Req ID: 22007322
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