American Specialty Systems, Inc. Hiring for Construction Customer Service Representative Work From Home at Morrow, GA Full Time

American Specialty Systems, Inc. has been providing design solutions and high-quality installations for over a quarter of a century to the food processing, beverage, bakery, pharmaceutical and cold-storage industries. Compensation is based on experience but no experience is required for some positions.

Attach Your Resume Via E-Mail : [email protected] com

Your Responsibilities

Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns

Calmly attempt to resolve and de-escalate any issues

Escalate interactions when necessary and appropriate

Respond to requests for assistance and/or possible processing payments

Track all call related information for and reporting purposes

Provide feedback on call issues

Upsell if required

BENEFITS:
A limited benefit plan is available to employees through Essential Staff Care. Available plans include:

Medical / Prescription

Dental Coverage

Vision Coverage

Short Term Disability Benefits

Term Life Benefits

Accidental Death & Dismemberment