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American Staffing, LLC Hiring for Experienced Office Assistant/Receptionist Job at Fenton, MO Full Time
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A local Fenton company is searching for a Customer Service Representative who will have core responsibilities in data/order entry, tracking and processing. Our fun and high-energy work environment allows the Customer Service Representative to be the first step in helping customers. This position receives inbound calls, and at times, will make outbound follow-up client calls. Employees that work here say they enjoy how as a team we work well together, creating a good customer service experience. This role strives for excellence while promoting the plumbing, heating and mechanical industries, the ability to provide proper phone etiquette and good communication is essential. This innovative company is moving fast and often promotes from within. Our Customer Service Representatives are vital to our success.
Job highlights:
- Positive customer impact and a good work environment
- Salary with bonus potential
- Team atmosphere, with support
- PTO, company culture, growth potential
What we look for:
- Basic computer skills
- Basic understanding of Microsoft Office Suite
- Ability to resolve challenges professionally and clearly
- Professional communication and customer service
- Works well with others
- 10 Key calculator experience
Job Duties:
Less about selling, more about customer service
No cold calls
Example-Phone call comes in, check stock “Can I get you an order for something”
Handles problems with inventory
Issuing credits for items received
Customer base is already established, up selling add on sales
#shannon
