America’s Best Looking for Customer Service Associate at Arlington, TX Full Time

America’s Best is part of National Vision, one of the largest and fastest-growing optical retailers in the United States. The America’s Best brand continues to grow, with 800 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price

For more details about America’s Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb customer service, our opticians ensure our standard of excellence is never compromised – and they’re rewarded for that with an impressive benefits package.

How would you like to have Sundays off? Yes, every Sunday we are closed!

Must have open availability.

What would you do? – The Specifics

• Meet National Vision’s sales and company objectives.
• Follow the America’s Best “Code of Excellence” to ensure customer satisfaction by creating a warm and welcoming environment for customers.
• Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
• Perform insertion and removal training of contact lenses to customers, as permitted by state law.
• Educate clients on proper eyeglass and contact lens care.
• Maintain accurate and organized patient records.
• Assist Optometric Technician, Receptionist, and Contact Lens Technician when necessary.
• Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
• Maintain visual merchandising according to Brand and Company Standards.

Are you the right fit? – The Suitable Talent

• Previous retail experience preferred, but not required.
• Strong selling skills, aimed at meeting both the store’s and self-sales targets, by following company policies.
• Strong customer service skills.
• Able to give instruction in a clear and concise manner to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detailed oriented.
• Multitasking and time-management skills.
• Ability to learn optical knowledge.
• Professional attitude and appearance.

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

National Vision is an Affirmative Action / Equal Opportunity Employer.