Americold Logistics, LLC Hiring for Customer Service Representative at Park Rapids, MN Full Time

Americold is Hiring for Customer Service Representatives-

Available shifts: Tuesday – Friday – 7 AM – 5 PM and Friday – Monday 7 AM – 5 PM

Apply today for immediate consideration.

Essential Functions:

• Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.
• Reports customer feedback to management.
• Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.
• Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.
• Assures proper invoicing of accounts by verifying computer-generated invoices.
• Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors
• Schedule loads as required.
• Maintain updated reports to ensure all loads are empty and closed.
• Resolve refused product, over, short and damaged (OS&D) orders.
• Follow attendance policy, show up for work on time and ready to work assigned shift.
• Perform other duties as required and assigned.

Qualifications: Qualifications & Experience:

• High school diploma or general education degree (GED).
• 0-2 years of related work experience.

Americold is an Equal Opportunity/Affirmative Action Employer.

EOE/AA M/F/D/V DFW.

Job Type: Full-time

Pay: $17.25 – $19.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location