Long Term Services & Support Utilization Management Technician
Location: Philadelphia, PA
Primary Job Function: Medical Management
ID**: 25108
Job Brief
Coordinate, generate and track both incoming and outgoing correspondence, faxes and authorizations related to prospective, concurrent and post service review functions.
Your career starts now. We’re looking for the next generation of health care leaders.
At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation’s leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.
Headquartered in Philadelphia, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at www.amerihealthcaritas.com .
Responsibilities:
Under the direction of the Long Term Services and Supports (LTSS) Supervisor, the LTSS UM Tech will:
Coordinate, generate and track both incoming and outgoing correspondence, faxes and authorizations related to prospective, concurrent and post service review functions.
Interacts with providers and LTSS UM staff to facilitate receipt of information, and /or records for prompt review and response.
Provides verbal notification to participants to maintain UM compliance under the CHC Final Agreement.
Performs data entry of authorizations to ensure authorizations are provided timely and accurately.
Performs data entry and maintains operational reports.
Works with Providers to correct authorization to claim issues.
Performs and remains knowledgeable in all workflow and timeliness requirements for all areas in Utilization Management.
Education/ Experience:
High School/GED.
Minimum 1 year general office and/or customer service experience required.
Work experience in healthcare setting required.
Knowledge of medical terminology required.
1 to 3 years General Office or Customer Service Experience.
Other Skills:
EOE Minorities/Females/Protected Veterans/Disabled
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