Amex Hiring for Executive-Key Account Relationship Job at Ciudad de México Full Time

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

As an industry specialized business advisor, you will be responsible of managing a middle market wholesalers customer portfolio through phone calls/Face to Face, generating profitable growth as well as building strong business relationships with your customers. You will be part of a high-performance team, who ensures follow up is given to all negotiations and requirements of our customers, while caring for our brand.

Principal Responsibilities

• Stay updated about new products, services, and processes to offer the most recent information to our customers.
• Analyze and understand the market to identify niche opportunities
• Be resourceful to ensure portfolio growth.
• Establish and implement loyalty strategies to retain, expand and make a more profitable portfolio.
• Develop true relationships through an open communication and active listening.
• Develop and share best practices within the team.
• Fulfill in a timely manner all requested training and activities.
• Comply with guidelines and rules of the area.
• Develop business through a process of Business to Business, Distribution, and Supply-Chain.
• Responsible for signing new subsidiary companies for the use of Corporate Solutions.
• Responsible for the relationship with support areas (Operations, Global Merchant Network Service, Legal, Finance, Marketing) to ensure the quality of service to our customers.
• Responsible for penetrating new market industries that trigger incremental billing for AMEX.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• 100% results driven.

• Self-leadership, maturity, flexibility, and patience to respond to dynamic work environment and ever-changing needs.
• Selling skills and handling objections.
• Excellent multitasking ability to manage different projects and tasks at the same time.
• Ability to prioritize and address customer needs.
• Ability to work based on objectives and to perform under pressure.
• Entrepreneurial approach to portfolio management; able to identify opportunities and manage through a sales process.
• Strong negotiation, decision taking and problem-solving skills.
• Excellent attitude, teamwork, and ability to manage the relationship with internal and external areas of the business. Excellent networking skills.
• Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners.
• Numeric, analytic, and reasoning skills.
• Flexible, high energy team player.
• Honesty, integrity, and respect for rules.
• Oriented to short-term results and ability to work under pressure.
• Ability to relate to high levels of companies.
• Time management, ability to manage priorities.
• Analysis capacity to prepare business proposals and presentations at high organizational levels (Chief Executive Officer, Chief Financial Officer, Treasurer, etc.).
• Able to have a Crucial and Financial conversation with high level executives in companies.
• High levels of innovation and self-motivation.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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