Amplifon Hiring for Bay Audiology Client Care Coordinator – Manukau Job at Auckland Full Time

Desired Start Date 03 – 2022

As our Client Care Coordinator you will be part of the team at our Manukau Clinic, making a real difference in the lives of those with hearing loss. This is a varied role working closely with our clinicians, and no two days will be the same. You will be responsible for the scheduling of our clinicians time, customer service including hearing aid repairs, onsite hearing screening and on selling of consumables.

Who are we?

At Bay Audiology, the heart of our mission is to help people rediscover the joy of hearing. With over 100 clinics located throughout New Zealand we have grown to become the country’s largest hearing care provider. We offer a range of services from diagnosing hearing difficulties, to fitting, servicing and maintaining hearing aids, and offering ongoing support and care for our customers. We aim to provide an excellent experience, and that’s where you come in…

About the role:

As our Client Care Coordinator you will be part of the team at Manukau Clinic, making a real difference in the lives of those with hearing loss. This is a varied role working closely with our clinicians, and no two days will be the same. You will be responsible for the scheduling of our clinicians time, customer service including hearing aid repairs, onsite hearing screening and on selling of consumables.

This is a full time position working Monday to Friday 8.30am to 5pm.

What we are looking for:

• Previous experience in a customer facing role
  
• Genuine passion and experience in providing excellent customer service
  
• The ability to multitask
  
• Strong attention to detail
  
• Sound computer skills
  
• Well-developed problem-solving skills
  
• A positive, friendly personality
  

What we offer:

If you are looking for a meaningful, challenging career at the forefront of innovative hearing care services, a competitive salary plus bonus scheme, staff benefits and a supportive leadership team – explore your future with us!

• Help people everyday experience the joy of better hearing
  
• Be part of a team that genuinely cares about what they do
  
• Be part of a close-knit team
  
• Work for an award-winning team – winner of both Quality Service and Most Trusted brand awards
  
• Enjoy work life balance – work Monday to Friday with no weekend
  

Apply online with your CV and covering letter today.

Please note, full covid19 vaccination is required for this role.