Amyn Motors, Inc. Hiring for Remote Chat Specialist at Remote Full Time

For years Amyn Motors Inc., located in Tucker, GA, has been the premier automotive dealership, offering the best selection of used cars, trucks, and SUVs available. Our knowledgeable sales staff is here to assure customers find the right vehicle for their need family. Our mission is to provide the best customer service while facilitating a fun, hassle-free car buying experience. At Amyn Motors Inc., we understand that finding the perfect combination of quality and affordability can be difficult. So we have made it our goal to provide the best buying experience possible.

We are looking for a remote Chat Specialist to bring experience in customer service to go beyond just assisting our clients and help them achieve success. Candidate who lives to provide excellent service and is technical enough to understand and address issues. This role requires excellent interpersonal communication skills and reports to the Manager, Client Support. This job is an entry-level, hourly position, with opportunities for advancement.

Responsibilities

• Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
• Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
• Crete relationships with new customers to better understand and achieve their needs
• Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
• Promotes interest in client products and services
• Consistently achieves established standards of the position
• Continually portray and project a positive and professional image
• Provide administrative support to the customer service team
• May assist with overflow work and other duties as needed
• This position is also a remote position in which you will be working from home

Qualifications

• High school diploma or equivalent
• Experience in customer service
• Strong telephone etiquette
• Familiarity with CRM tools
• Excellent communication skills
• Ability to manage multiple tasks at once
• Ability to adapt to different personalities

Job Types: Full-time, Part-time

Pay: $18.96 – $22.84 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Experience level:

• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Remote

Work Location: Remote