Anchorage Sleep Center LLC Hiring for Medical Receptionist / Appointment Scheduler Job at Anchorage, AK Full Time

Busy midtown medical office is seeking a full-time Scheduler / Medical Office Coordinator. This role is a crucial link between patients and the care delivered by clinical and service staff. Ideal candidate should have strong sense of teamwork, ability to multitask, enjoy customer service and be willing to learn and grow.

Responsibilities include but are not limited to:

• Contact new and established patients to schedule appointments, provide comprehensive information regarding services provided
• Answer multi-line phone in a positive, polite and professional manner, screen and transfer calls to the appropriate team members
• Confirm upcoming patient appointments, ensure patient instructions are provided when needed and appointment preparation documentation is completed
• Communicate appropriately and effectively (written and oral) with patients, coworkers, and the general public, while maintaining a rapid response rate
• Provide a positive customer service experience when interacting with external and internal parties
• Complete data entry in relevant systems
• Collect and record patient payments (cash, checks, credit card, money orders, etc.) with accuracy
• Perform routine clerical tasks, including retrieving charts, clearing voicemail and fax messages

Required Qualifications:

• High School Diploma or GED required
• Minimum of 1 year medical office experience
• Ability to interface with patients, insurance companies and others in a clear, positive, and professional manner

• Ability to operate a variety of standard office machines, including a personal computer and a variety of software programs.
• Proficiency in Microsoft Office, email, Internet
• Ability to multi-task and work independently in the absence of supervision

Work Schedule: Monday – Friday 9:00 am – 5:00 pm with occasional Saturdays (40 hours per week)

Compensation: DOE

Job Type: Full-time

Pay: $17.00 – $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Healthcare setting:

• Outpatient

Medical specialties:

• Sleep Medicine

Schedule:

• 8 hour shift

Work Location: One location