The VP of Customer Experience will be responsible for the customer’s journey at every stage, from pre-contract to lifelong customer. Our customers require not only a great product but guidance through unique change management and configuration to help Andgo perform its very best at their organization. As a member of the Andgo Senior Leadership Team, you will be accountable for your KPIs and progress toward company goals.
This candidate thrives in a fast-paced environment and is highly adaptable to changing circumstances. You are a strong leader with experience growing high-performing teams, and you will bring best practices based on years of experience in software services and customer success. You have a proven track record of building and retaining customers and partners in high-growth situations.
What you bring to the team
What you’ll be doing
Customer Experience & Strategy
Operational Success
Leadership
The ideal candidate has
Work with us!
**If you feel like you might not possess all the qualities we are looking for, we still want to hear from you! We believe in growing talent and building a diverse team that values growth and personal development.**
About Us
Simplifying complex interactions, Andgo facilitates communication for unplanned, immediate need vacancies and planned absences, ensuring the right person is in the right shift at the right time.
We believe that we, as a team, work best when we work closely together, and when ideas can be exchanged in an open and honest manner. We want our team to understand the “why” of the work they’re doing, and how it fits into the overall picture of Andgo as a product and business.
Andgo Culture
The culture at Andgo Systems is by D.E.S.I.G.N.
These shared core values are how we hire, review, reward, and recognize our team, so it’s important that you share these values in order to be a part of the Andgo team.
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