ANZ Banking Group Hiring for Banking Consultant Job at Auckland , New Zealand Full Time

• Build a rewarding career in an innovative and collaborative environment
• Opportunity to directly influence the Customer Experience
• Ongoing professional development and career building opportunities

About The Role

In this role, you would have the opportunity to:

• Provide exceptional customer experience, meeting the needs of customers across the Retail product set, excluding Home Lending
• Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
• Conduct basic analysis of financial information relating to consumer lending
• Actively participate in and support bank programmes and initiatives
• Ensure compliance with ANZ and branch policies and procedures
• Take responsibility to ‘know your customer’ from a risk perspective
• Demonstrate living the ANZ Values with customers and colleagues

Role Location: Auckland South & East Regions

Role Type: Permanent, Full-Time

Shift: Multiple Shifts Available (please note 1-2 weekend shifts may be required)

About You

To grow and be successful in this role, you will ideally bring the following:

• Exceptional customer focus
• Excellent communication and interpersonal skills
• Demonstrated relationship and networking skills
• Sound understanding of compliance
• A positive attitude with a Growth Mind-set

About ANZ

Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

The ANZ values are the foundation of how we work and support our customers.

Integrity – We are honest and fair

Collaboration – We work together for the customer

Accountability – We take ownership and get things done

Respect – We care for all those we serve

Excellence – We challenge ourselves to be better

We work flexibly at ANZ. Talk to us about how this role could be flexible for you.

ANZ recognises the importance of flexible working, watch our Global Stories to see how ANZ aims to meet the needs of our customers and to attract and retain the best people in a changing world

To find out more about working at ANZ or to view other opportunities visit http://www.anz.co.nz/careers

You may apply for this role by visiting ANZ Careers and search for the reference number AUC000252.

Applications close Sunday, 29 August 2021.

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