In this role, you would have the opportunity to:
Provide exceptional customer experience, meeting the needs of customers across the Retail product set, excluding Home Lending
Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
Conduct basic analysis of financial information relating to consumer lending
Actively participate in and support bank programmes and initiatives
Ensure compliance with ANZ and branch policies and procedures
Take responsibility to ‘know your customer’ from a risk perspective
Demonstrate living the ANZ Values with customers and colleagues
Role Location: Hornby Branch
Role Type: Permanent, Full-time Opportunity
Schedule: Tuesday to Saturday
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Exceptional customer focus
Excellent communication and interpersonal skills
Demonstrated relationship and networking skills
Sound understanding of compliance
A positive attitude with a Growth Mindset
Working knowledge in using different digital channels
So, why join us?
There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.
But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.
We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.
You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com. You may apply for this role by visiting ANZ Careers and searching for reference number 30168.
Job Posting End Date
24/01/2023, 11.59pm
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