ANZ Banking Group Hiring for Service Consultant Job at Auckland Full Time

Bring your exceptional customer service

Join our vibrant and dynamic team

Demonstrate your excellent customer focus and create real customer value

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.

Role Location: 205 Queen Street

Role Type: Permanent, Part-time

Shift: Monday, Tuesday, Thursday and Friday – 9:30am-1:30pm

Provide exceptional customer experience through quality interactions that meet customers’ complete financial transaction needs at the first point of contact, referring them on to the relevant person or area of the Bank as appropriate.

Take personal responsibility for adopting positive relationship-based service and working collaboratively with colleagues to help the branch succeed in meeting and exceeding objectives.

Undertake cash management requirements in an accurate and efficient manner and ensure compliance with bank process and policy requirements.

Demonstrate living the ANZ Values with our customers and colleagues.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Exceptional customer focus

Prior experience working with stakeholders and establishing and managing relationships

Excellent communication skills both written and oral

Strong time management skills and ability to prioritise

A positive attitude with a growth mindset

Working knowledge in using different digital channels

So, why join us?

Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

We work flexibly at ANZ. Talk to us about how this role could be flexible for you.

You may apply for this role by visiting ANZ Careers and search for the reference number 30548.

Job Posting End Date

10/02/2023, 11.59pm