ANZ Banking Group Hiring for Service Consultant Job at New Zealand Full Time

Bring your exceptional customer service

Join our vibrant and dynamic team

Demonstrate your excellent customer focus and create real customer value

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.

In this role, you would have the opportunity to:
Provide exceptional customer experience through quality interactions that meet customers’ complete financial transaction needs at the first point of contact, referring them on to the relevant person or area of the Bank as appropriate.

Take personal responsibility for adopting positive relationship-based service and working collaboratively with colleagues to help the branch succeed in meeting and exceeding objectives.

Undertake cash management requirements in an accurate and efficient manner and ensure compliance with bank process and policy requirements.

Demonstrate living the ANZ Values with our customers and colleagues.

Role Location: Westcity

Role Type: Permanent, Part-time

Shift: To be discussed by Hiring Manager during the interview

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Exceptional customer focus

Prior experience working with stakeholders and establishing and managing relationships

Excellent communication skills both written and oral

Strong time management skills and ability to prioritise

A positive attitude with a growth mindset

Working knowledge in using different digital channels

So, why join us?

There’s something special about being part of ANZ. From the moment you join us, you are part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com. You may apply for this role by visiting ANZ Careers and searching for reference number 28543.

Job Posting End Date

16/01/2023, 11.59pm