ANZ Banking Group Hiring for Service Consultant Job at Palmerston North Full Time

Our Retail team in ANZ Palmerston North branch is looking for truly collaborative Service Consultant that will focus on providing excellent customer service

Fantastic opportunity to work in a high performing team

Join an organisation that prides itself on diversity of people and thought

Role Location: Palmerston North

Role Type: Permanent, Part-time Opportunity

Shift: Monday to Friday – 12pm to 4:30pm

What will your day look like

In this role, you would have the opportunity to:
Provide exceptional customer experience through quality interactions that meet customers’ complete financial transaction needs at the first point of contact, referring them on to the relevant person or area of the Bank as appropriate.

Take personal responsibility for adopting positive relationship-based service and working collaboratively with colleagues to help the branch succeed in meeting and exceeding objectives.

Undertake cash management requirements in an accurate and efficient manner and ensure compliance with bank process and policy requirements.

Demonstrate living the ANZ Values with our customers and colleagues.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Strong customer focus

Excellent communication skills both written and oral

Sound understanding of compliance

A positive attitude with a growth mindset

Working knowledge in using different digital channels

So, why join us?

Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

We work flexibly at ANZ. Talk to us about how this role could be flexible for you.

You may apply for this role by visiting ANZ Careers and search for the reference number 28116.

Job Posting End Date

16/12/2022, 11.59pm, (New Zealand)