Our Retail team in ANZ Palmerston North branch is looking for truly collaborative Service Consultant that will focus on providing excellent customer service
Fantastic opportunity to work in a high performing team
Join an organisation that prides itself on diversity of people and thought
Role Location: Palmerston North
Role Type: Permanent, Part-time Opportunity
Shift: Monday to Friday – 12pm to 4:30pm
What will your day look like
In this role, you would have the opportunity to:
Provide exceptional customer experience through quality interactions that meet customers’ complete financial transaction needs at the first point of contact, referring them on to the relevant person or area of the Bank as appropriate.
Take personal responsibility for adopting positive relationship-based service and working collaboratively with colleagues to help the branch succeed in meeting and exceeding objectives.
Undertake cash management requirements in an accurate and efficient manner and ensure compliance with bank process and policy requirements.
Demonstrate living the ANZ Values with our customers and colleagues.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Strong customer focus
Excellent communication skills both written and oral
Sound understanding of compliance
A positive attitude with a growth mindset
Working knowledge in using different digital channels
So, why join us?
Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
We work flexibly at ANZ. Talk to us about how this role could be flexible for you.
You may apply for this role by visiting ANZ Careers and search for the reference number 28116.
Job Posting End Date
16/12/2022, 11.59pm, (New Zealand)
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