ANZ New Zealand Hiring for Service Consultant Job at Tokoroa , New Zealand Full Time

• Bring your exceptional customer service
• Join our vibrant and dynamic team
• Demonstrate your excellent customer focus and create real customer value

About The Role

In this role, you would have the opportunity to:

• Provide exceptional customer experience through quality interactions that meet customers’ complete financial transaction needs at the first point of contact, referring them on to the relevant person or area of the Bank as appropriate.
• Take personal responsibility for adopting positive relationship-based service and working collaboratively with colleagues to help the branch succeed in meeting and exceeding objectives.
• Undertake cash management requirements in an accurate and efficient manner and ensure compliance with bank process and policy requirements.
• Demonstrate living the ANZ Values with our customers and colleagues.

Role Location: Tokoroa Branch

Role Type: Permanent, part-time opportunity

Working Hours: 20 hours per week, Tuesday, Wednesday and Thursday

About You

To grow and be successful in this role, you will ideally bring the following:

• Exceptional customer focus
• Prior experience working with stakeholders and establishing and managing relationships
• Excellent communication skills both written and oral
• Strong time management skills and ability to prioritise
• A positive attitude with a growth mindset
• Working knowledge in using different digital channels

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We’re just as focused on seeing our people thrive as well as our customers. We’ll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number NEW046984.

Applications close 27 August 2021 although we reserve the option to withdraw the ad should sufficient suitable candidates apply prior to closing date.

Please note, because of the urgency of this role and current COVID-19 related NZ Border restrictions, applications will only be considered from those that have a current, indefinite and unrestricted right to work in New Zealand.

** No sponsorship or visa support can be provided at this time. **