AposHealth Hiring for Customer Success Representative at Remote Full Time

Are you looking for a medical sales role with uncapped commission? Do you want to work with a growing medical device company?

If yes, look no further! Please email submit your application here, but you can move even faster and show your interest by emailing YanE (at) aposhealth.com with your resume.

AposHealth® is passionate about helping those with pain continue to move, live, and thrive. Our footworn medical device infuses our expertise in biomechanics, data science, and technology to relieve patients’ knee, hip, and back pain without surgery or injections. As an AposHealth® team member, you will have the opportunity to personally see the impact on patients’ lives and drive the growth of a startup. We’re looking to hire hardworking individuals looking to take the next step in their careers.

Our Customer Success team is focused on ensuring patients are educated and receive treatment with professional customer care. As a Sales Representative, you will be responsible for managing patients across multiple practices to see them educated and treated. You will also act as a resource for our clients to perform verification of benefits, prior authorizations, and generally make the AposHealth treatment process as smooth as possible. This position will provide skills to continue your career with AposHealth® as we double our size each year.

Why AposHealth

• A global company with a long-term vision and strong growth
• Fun work environment with positive company culture
• High degree of autonomy and responsibilities from day one
• Bi-weekly pay with potential for commission
• Comprehensive training and room for fast career growth
• Opportunity to change the shape and future of a health-technology leader

Roles and Responsiblities

• Use a CRM to receive, call, educate, schedule, and confirm patients for treatment, as well as work with the medical clinics to make sure patients are treated
• Serve as point of contact for Account Manager, physicians, and other administrative staff
• Analyze, review, implement, and monitor strategy and workflows in collaboration with Customer Success and Account Management teams
• Input and record all patient communication in a CRM system

Helpful Experience/Abilities, Not Required

• Any experience dealing with difficult customers and working hard to provide top-level customer care
• Outgoing personality and high sales drive
• Desire to work daily managing patients and seeing their pain alleviated, including making outbound sales calls
• Empathetic and approachable personality with a desire to help patients
• Sales mentality to guide patients toward treatment
• Strong written and verbal communication ability, organizational skills, quick learning, and the initiative to work independently

Job Type: Full-time

Pay: $60,000.00 – $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Sales: 1 year (Required)

Work Location: Remote