AppleOne Hiring for Help Desk IT Support Representatives Needed – Entry Level (Logistics Industry) at Los Angeles, CA Full Time

Gowning and dynamic Freight/Transportation company is looking to hire MULTIPLE Help Desk IT Support Representatives who have a passion for IT, and would like to grow in a company.

Job Duties:

• Ability to diagnose and resolve basic technical issues.
• Setting up users in various computer systems.
• Installing PCs, phones, printers etc.
• Answering calls from users with computer issues.
• Learning the different applications that are used to conduct day to day business
• Learning the Legacy application.(Not a requirement)
• Installing Software on PCs
• Patience in communicating with users and customers
• Having excellent communication skills to speak with people at all levels

Computer Requirements:

• Microsoft SQL Server knowledge, basic to intermediate experience
• Knowledge of Microsoft windows 10
• Knowledge of Microsoft windows server
• Networking
• Printer setups

Qualifications:

• Associates and/or Bachelor•s degree or certificate program preferred
• Combination of High School Diploma and work experience
• At least 1 year experience in IT support
• Good understanding of all popular operating systems, MacOS, Windows, iOS and Android.
• Excellent verbal and written communication skills with technical, non-technical staff, and end-users.
• Excellent customer service, including empathic listening skills.
• Good Attendance and punctuality
• Excellent follow-up skills to see tasks through to resolution, and communicate problem status to end users such as notification of completion, notification of delay, and rationale.
• Excellent organizational skills, prioritizing and managing multiple tasks

Apply for this great position as Help Desk IT Support Representatives Needed – Entry Level today! Email resume as a Microsoft word attachment to Azuri Ross for immediate consideration. Please Call the AppleOne Bunker Hill Los Angeles Office and ask for Azuri Ross.

AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

0-1 years