AppleOne, Washington Hiring for Customer Service Representative at Renton, Washington Full Time

Customer Service Representative Part TimeLocation: Renton, WAPay $18Shift: 6 pm – 10 pm Searching for customer service representative to work for a well-known transportation company. This call center is looking for someone that has great customer service experience in retail, call center or the service industry. This individual will be assisting customers with the following:• New-account enrollments, payments, inquiries, and toll bill-related questions over the phone.• Answers incoming calls and necessary follow up outbound calls.• Receives, processes, and deposits payments; updates and opens new accounts.• Takes credit card payments over the phone• Customer problem solving. We would love to see someone with any de-escalation in their background.• Processes and fills electronic forms• Fax, mail, and e-mail correspondence• Data entry• Receives and processes account update requests• Troubleshoots situations accurately, quickly and efficientlyRequirements• High school diploma or GED is required• Passage of any skills or data entry tests• Customer service experience• Ability to learn and operate computer software programs• Great phone etiquette• Strong attention to detail & highly organized• Excellent attendanceWe are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.