As a part of Fraud Services, the Fraud Detection and Risk Analysis team focuses on detecting and preventing fraud related activity to minimize losses to the bank and enhance our relationships with our customers. We execute on a pro-active strategy of fraud detection, protecting both the bank and our customer, while providing shareholder value.
About the Job
Perform a variety of complex and specialized tasks associated with identifying suspected Zelle fraud and may also review deposit accounts, and online banking. Perform detailed examinations on Zelle transactions to confirm or disprove potential fraud related transactions and related activity.
Essential Job Functions
Perform detailed analysis on Zelle transactions that appear to have activity that would support suspicions of fraudulent activity and provide detailed documentary evidence to support findings. May also review online banking and deposit accounts for suspicious activity.
Take precautionary measures on accounts and/ or transactions to mitigate risk to *** and/ or clients and provide direction to all lines of businesses supported by Fraud Services
Communicate information on deposit fraud suspects to account relationship officers, corporate investigations, and area management
Document daily review and analysis of suspect transactions, providing area management with reports recapping current efforts.
Obtain and provide detailed documentary evidence to support confirmed fraud activity.
Maintain ongoing communication with internal and external clients regarding associated account resolution.
Other specialized tasks when required.
Job Type: Contract
Salary: $20.00 – $24.00 per hour
Experience:
License/Certification:
Work Location: Remote
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