The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential. Learn more about working here at http://careers.aramark.com or connect with us on Facebook, Instagram and Twitter.
Position Summary: The Catering and Premium Services Lead Worker is responsible for the oversight or delegation of responsibilities within catering and/or other premium services operations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Schedules and assigns daily work assignments within a premium services operation
Oversees the completion of tasks within a catering, restaurant, or suites environment
Trains and guides staff on job duties, proper food safety and sanitation, customer service, etc.
Sets up work areas according to guest/client requests, banquet event orders, Aramark standards, etc.
Ensures service areas are maintained including replenishment of product, cleanliness, etc.
Provides excellent customer service, anticipating guests’ needs
Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
Adheres to Aramark safety policies and procedures including proper food safety and sanitation
Ensures security of company assets
Other duties and tasks as assigned by manager
Previous experience as a supervisor in a related role preferred
Previous experience as a server or in a food service role required
Demonstrates excellent customer service skills
Demonstrates excellent communication and interpersonal skills, both written and verbal
Requires ability to work independently with limited supervision
Working knowledge of food safety principles and procedures
Must be able to obtain a food safety certification
Requires constant standing and walking
Requires frequent lifting of up to 25 lbs.
Requires occasional lifting of up to 50 lbs.
Must be available to work flexible hours including evenings and weekends
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.
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