ArchiPro Looking for Strategic Client Partner at Auckland, Auckland, New Zealand Full Time

Today, building and renovating is a time-consuming, expensive, demanding, and fragmented process, and great design feels restricted to the privileged few. Separately, we’re witnessing industry after industry being revolutionised by technology, yet the building industry and all of the elements involved in the process have yet to undergo this level of digital innovation and transformation—until now.

Meet ArchiPro—a cutting-edge all-in-one platform built on exceptional design and world-class engineering; we have quickly become a game-changing industry leader.

Every month, nearly half a million people use the Archipro platform to search for Products, connect with Professionals, and find Project Inspiration for their building projects. Our platform empowers businesses to grow online and helps millions of people embarking on their building journey find what they love and need, from architects, designers and builders to products and materials.

We are on a mission to simplify the end-to-end building experience and are looking for an Account Director to join our team.

• ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ
• ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world’s most exceptional companies. They have invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe.
• We have an excellent ESOP structure in place designed to not only reward you with a strong base and commission structure but also with the ability for you to have a stake in the business
• We have crushed New Zealand, we are disrupting Australia and now, we are gearing up to launch in California, and soon, we will be the default residential building platform globally

The Role

The Strategic Client Partner (vCMO) will be responsible for overseeing the marketing strategy and execution for a portfolio of clients subscribed to ArchiPro. This role is critical in building trust, providing value, and advising clients on how to effectively allocate their marketing budgets to achieve their long-term business objectives.

Areas of Responsibility

Client Marketing Strategy Development:

• Collaborate with clients to deeply understand their brand, business goals, and target audience
• Develop and implement customised marketing strategies that prioritise brand-building, engagement, visibility, and trust
• Provide comprehensive advice on how clients can optimise their entire marketing spend across various channels, including ArchiPro, focusing on sustainable long-term growth

Advisory and Consultation:

• Serve as a trusted marketing advisor to clients, emphasising the importance of foundational metrics such as engagement and visibility over short-term performance indicators like direct leads
• Conduct regular strategy sessions with clients to review their marketing performance, focusing on global marketing standards that drive real success
• Educate clients on the importance of a balanced marketing strategy that includes Direct, Indirect, and Brand-focused efforts to ensure sustained market expansion and growth.

Performance Analysis and Reporting:

• Monitor and analyse the performance of client marketing efforts through Business Analytics, using data-driven insights to showcase the value of engagement, interaction, and visibility
• Provide clients with comprehensive reports that focus on the metrics that truly drive success, helping them understand the broader impact of their marketing strategies
• Use the vast data points available to ArchiPro to challenge clients on their marketing decisions, ensuring they recognise the unmatched level of transparency and insight ArchiPro offers.

Thought Leadership and Content Creation:

• Develop and share thought leadership content to educate clients and the broader industry on the importance of a balanced marketing strategy
• Represent ArchiPro at industry events, conferences, and webinars, establishing the company as a leader in the building and renovation sector.

Business Development and Growth:

• Identify opportunities to expand client relationships by offering additional marketing services that align with their long-term goals
• Contribute to the growth of ArchiPro by helping to refine and enhance the marketing capabilities of the platform in a way that supports sustainable client success.

Key Outcomes:

• Increased client retention and satisfaction due to enhanced marketing support that prioritises long-term success over short-term gains
• Improved client understanding of the importance of foundational marketing metrics, leading to more effective use of their marketing budgets
• Stronger collaboration between marketing, sales, and account management teams, leading to a more integrated and effective client support process.

Qualifications:

• 10+ years of experience in marketing and sales, with a focus on strategic planning, brand management, and long-term growth
• Proven track record of developing and executing successful marketing strategies that prioritise engagement, visibility, and trust over immediate leads
• Experience working with clients in the building, architecture, or design industries is highly desirable
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights
• Excellent communication and presentation skills, with the ability to influence and inspire clients and internal teams
• Familiarity with ArchiPro’s platform and its capabilities is a plus.

Competencies:

• Strategic Thinking: Ability to develop long-term strategies that align with client goals and ArchiPro’s mission
• Client-Centric Approach: A deep commitment to understanding client needs and providing tailored solutions that deliver sustainable value
• Collaboration: Works effectively with cross-functional teams, including sales, account management, and product development
• Analytical Rigor: Strong ability to use Business Analytics to demonstrate the value of engagement and visibility metrics to clients
• Leadership: Capable of mentoring and leading teams, as well as driving initiatives that enhance the overall client experience.

Ideal Candidate Qualities

• Deep Industry Knowledge: Extensive understanding of the advertising and marketing industries, with the ability to leverage this knowledge to benefit clients and the company
• Exceptional Sales and Relationship Skills: Proven sales expertise with a knack for building trust and fostering strong client relationships
• Outcome-Oriented: Focused on achieving superior customer experience and operational results
• Strategic Agility: Ability to think strategically and execute tactically to enhance client satisfaction and maximize revenue potential
• Collaborative Spirit: Skilled at working across various organizational levels and departments to solve problems and achieve common goals

For the curious minds:

• What our clients have to say: https://www.youtube.com/watch?v=yFcUn1JPZMY
• What our team have to say: https://www.youtube.com/watch?v=s9IxfnTg9g0
• Inside our offices: https://www.youtube.com/watch?v=VkVgL8j5kog&t=21s
• For more on our success, you can read here: https://www.nzherald.co.nz/business/online-buildin…
• Our founder’s inspirational story as featured in M2 Magazine: https://m2magazine.co.nz/refugee-to-digital-powerh…

Benefits

Benefits / Package

• Very Competitive Base Salary
• Uncapped commission on all sales and renewals. Based on portfolio value, the commission is valued at $100,000 annually
• Black VW GOLF Company Car
• Parking
• Long service ‘ArchiVersary’ leave – for every year of service, you get an extra leave day
• Opportunity to join our ESOP
• Company tools of the trade incl. Laptop (your preference Mac or PC) and mobile phone allowance

Our Vision

Our vision is to empower people to create better spaces in which we experience life. To do this, we’re making quality architecture more accessible, and this, in turn, will inspire people to invest in quality products and trusted professionals they need to get the job done on time and on budget.

Our Values

• We are powered by design
• The PRO mentality is in our DNA
• We pursue excellence in everything we do
• Our success is defined by our clients’ success
• At the heart of our platform is the user
• We’re a star team, not a team of stars

We look forward to connecting!