Arcon Recruitment Hiring for IT Technician Job at Castlebar , Ireland Full Time

This position will be the front line of IT support for the Castlebar facility. It will provide support in the areas of provisioning users and systems, various system maintenance tasks, security incident response and assist with server and network administration. The position will assist end-users with software and hardware errors, as well as system upgrades. They will further assist in various IT hardware/software deployments and test projects.

The IT Technician position is an integral part of the team and locally report to the IT Manager. They will however be a part of the Global IT team based at HQ

Responsibilities

IT Support

· First response to manufacturing operations and end user support, MES and workstation hardware (such as barcode scanners, monitors, network connections, label printer issues, etc.)

· Office end user support (respond to error messages, PC issues, viruses, etc.)

· Provide first response to application issues with Microsoft Office and Dynamics 365

· Provision and deploy new PC hardware and peripherals

· Report and log end user helpdesk requests / new user setup

· Help generate procedure documentation

IT Maintenance

· Help establish maintenance schedules of company IT assets in the maintenance software

· Maintenance and organization of computer spare parts

· Computer software updates virus and malware clean-up

· Setup and maintenance of special workstation image backups

· Physical monitoring of server rooms and related equipment (routers, UPS, etc.)

· UPS battery replacements and system maintenance

· Off hours maintenance and upgrades

IT Projects

· Assist with hardware and software upgrades

· Network and telephony system upgrades

· Maintaining and creating IT documentation

· Assist in IT infrastructure upgrades

· Assist and support IT developers with their project needs and deployments

Education Requirements

· Minimum of degree with 2 years working experience in a similar position.

· Must be Fluent with MS Office software and a working knowledge of a wide variety of software packages, operating systems, and equipment as well as cloud technologies.

· Must have excellent English Language written and verbal communication skills.

Job Type: Full-time

Salary: €40,000.00-€60,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Castlebar, County Mayo: reliably commute or plan to relocate before starting work (required)

Reference ID: PR/001788