About the company:
Arcus’ leading Payments Platform is focused on building the next generation of payment solutions and enabling any business to launch and offer them across LatAm. More than 90 of Mexico’s largest and most innovative companies including Rappi, Uala, Amazon, Santander, trust the Arcus’ Platform to send or receive payments. Arcus is part of Mastercard (NYSE MA) and was born in Silicon Valley as part of Y-Combinator and backing from Andreessen Horowitz, Citi Ventures, HOF Capital, Ignia and others.
About the position:
The Head of Customer Success is ultimately responsible for the complete post-sales lifecycle of an Arcus’ client (integrations and support), and through your partnership and guidance, clients will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. This role involves working closely with the Sales, Account Management, Engineering and Product teams as well as engaging in product, payments, technical and strategic conversations at multiple levels of the organization.
In this role you will:
Who you are:
To apply:
We want to hear from you! Please apply through the application button so that we can have your information on our system. Applications will be reviewed on a rolling basis. Selected candidates will be contacted for interviews. Arcus is an Equal Opportunity Employer.
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