Ardent Health Services Hiring for Electronic Document Specialist at Nashville, TN Full Time

** This position will work remotely 100% of the time.

Ardent Health Services invests in people, technology, facilities and communities, producing high-quality care and extraordinary results. Based in Nashville, Tennessee, Ardent’s subsidiaries own and operate 30 hospitals in six states with 26,000 employees including 1,000+ employed providers. Ardent facilities exceed national averages in Overall Hospital Quality Star Rating as ranked by the Centers for Medicare & Medicaid Services; 89 percent of its hospitals received a three-star rating or above in comparison with 73 percent of all hospitals ranked Ardent’s corporate office has been named “Top Work Places” for Nashville based companies for 5 consecutive years including 2021.

We have an exciting opportunity to join our health information management team as an Electronic Document Specialist.

POSITION SUMMARY

The HIM Electronic Document Specialist supports the services related to the integrity of the integrated electronic health record (EHR). The HIM Electronic Document Specialist is responsible for accurately and timely assigning and validating the correct index values related to the patient and the document type within the EHR.

DUTIES AND RESPONSIBILITIES:
Reviews medical record documentation in electronic work queues and accurately assigns the correct index values for the patient medical records and the document classification.

Actively manages various indexing-specific and other assigned work queues, electronic and manual, to ensure timely indexing and availability into the EHR.

Adheres to established company standards/policies and system workflow guidelines to complete, add and re-assign accounts to appropriate work queues for processing.

Identifies systematic problems and routes to the Data Integrity Manager for facility resolution.

Consistently meets or exceeds corporate productivity and turnaround time standards.

Consistently meets or exceeds corporate quality standard of 98% or greater.

Communicate effectively with providers and internal and external customer to facilitate document completion.

Provide excellent customer service in all interactions.

Assists in maintaining all equipment and supplies required to provide services in an optimal manner.

Promptly reports issues and trends not complying with facility or corporate policies/standards.

Assists in cross-training other employees as necessary.

Documents all workflows, including any alterations, modifications, and changes that will occur based on the processes that will be implemented or enhanced.

Assists and coordinates in the documentation of systems policies and procedures as well as training materials.

Works effectively on project teams and meets deadlines in accordance to manager’s expectations.

Able to work independently as a remote employee.

Performs other duties as assigned.

QUALIFICATIONS:
Education:
High school diploma or GED required.

Experience:
2 years’ experience in performing tasks associated with system applications and/or general HIM required. Prior EPIC and or OnBase system experience preferred.

Experience with Microsoft applications is preferred.

Preferred Skills & Abilities:
Effective Decision Making – able to gather facts and assess all perspectives in order to influence positive outcomes

Initiative – independently takes proactive steps toward problem resolution

Organization – establishes courses of action to ensure that work is completed efficiently, prioritizes assignments and possesses the ability to multi-task

Communication – communicates clearly and concisely

Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

Policies & Procedures – articulates knowledge and understanding of organizational policies, procedures and systems

PC skills – demonstrates proficiency in Microsoft Office applications and others as required

Quality Orientation – accomplishes tasks by considering all areas involved; showing concern for all aspects of the job, accurately checking processes and tasks, and demonstrating attention to detail over extended periods of time

Work Independently – is self-supporting; does not rely on others to complete a job

Flexible and adapts well to changes

Requires a thorough knowledge of remediation workflow, continuous use of independent judgment to make merge/non-merge decisions, gathers data for report preparation and minor projects