Argosy Cruises Hiring for Front Desk Administrator at Seattle, WA Full Time

$1000 Signing Bonus
Position Summary:
The Front Desk Administrator provides Argosy Cruises with a dynamic front person. An ideal candidate will be energetic, cheerful, poised, and friendly when greeting clients and potential clients. The successful candidate will have the ability to work on a few tasks at the same time as well as picking up a task where they left off.

Essential Job Functions:

• Meet phone answer time goals by effectively and efficiently sorting and distributing incoming calls to proper departments on multiple line system.
• Respond to and/or distribute email inquiries and incoming faxes to appropriate department.

• Maintain proper levels of paper and toner in all office copy/fax machines as well as office supplies
• Maintain phone extension lists by updating personnel and phone number additions, deletions and changes as they occur, then distributing office wide.

• Pick up, meter, and mail outgoing mail by 4:15 p.m. Order postage for postage meter. Pick up and distribute incoming mail.
• Create and maintain employee drop file folders.
• Handle and coordinate pick up and drop offs of courier and package services as needed.
• On Saturday’s this position may work in the department of Shoreside Hospitality (Reservations, Visitor’s Center, Harbor Team, Ticket booth, etc).
• Ability to effectively solve problems and providing reasonable solutions to guests who may be experiencing confusions over the phone or in person.
• Assist reservations as a back-up for phone reservations and coordinate canned responses in Live Chat, ensuring they provide the most accurate information for our guests.
• Ensure a clean work and guest environment by lightly cleaning the office
• Inventory and order stock of beverages and supplies for lobby, break room and supply room
• Audit employee training and credentials monthly within the HRIS system to ensure compliance
• Provide employees with credential update information and coordinate updates as needed
• Audit and post updated labor posters in conspicuous areas annually
• Assist all departments with projects
• Other Duties as Assigned

Job Requirements and Qualifications:

• High School Diploma or GED
• Demonstrated attention to detail, professional attitude, and ability to maintain confidentiality
• Hands on experience in an office environment or in hospitality
• Knowledge of Microsoft office products
• Sense of ownership and pride in your performance and its impact on the Argosy Team’s success
• Critical thinking and problem-solving skills
• Team Player
• Great interpersonal and communication skills
• Ability to manage time effectively and work independently with little supervision

Physical Requirements:

• Work duties are generally performed in an office environment
• May be asked occasionally to work outside in all weather
• Ability to navigate piers and docks successfully
• Must be able to lift 25lbs.
• Must be able to stand for long periods of time.
• Must be able to sit for long periods of time.
• Must be able to type on a computer keyboard and use a mouse.

Location: 1101 ALASKAN WAY PIER 55,SUITE 201, Seattle, WA 98101

Job Type: Full-time

Pay: $22.00 – $24.00 per hour