Arizona Department of Economic Security Hiring for Customer Service Representative at Tempe Full Time

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/5360670

+ Customer Advocate – You are the difference between a happy customer and a disconnected phone line. Our customers deserve the absolute best service when calling in and we know that you can be part of that solution. On average you will take about 30 calls a day from our customers across the country. This is the perfect opportunity for you to build connections, build trust, and create a differentiated experience.

+ Technology Translator – You will be the difference maker when it comes to how you explain cellular phones, billing, or general questions that our customers have. What some understand about phones, others might not, so it is about taking the time to explain technology in a way that resonates with non-technology users.

+ Mission Focused – We are wildly passionate about taking great care of our customers and this means that our employees are present, ready, and best prepared to take great care of our customers. We all know how it feels to sit on hold (the music is the worst), so being on time for all shifts is how we can take great care of our customers.

+ Team Player – We win, we celebrate, we laugh, and we appreciate and respect each other as professionals, teammates, and the secret sauce to Consumer Cellular. This means we work collaboratively and appreciate each other’s differences, strengths, and talents.