Arlington County’s Public Library is seeking a part-time library assistant for the Cherrydale Branch Library to assist in providing service to patrons of all ages and backgrounds. This individual will help the public with circulation requests, technology assistance, and information about the library’s programs and policies. The ideal candidate will be an eager learner and problem solver with a commitment to offering excellent customer service to all library users.
Specific duties include:
Performing circulation duties such as issuing library cards, placing items on reserve, locating materials, assessing fines, and collecting payments;
Helping patrons with the library’s technology related services including use of the library catalog and other electronic resources;
Providing information to patrons about programs offered throughout the library system and the availability of equipment and facilities use;
Re-shelving materials and/or creating shelving carts, identifying materials which are lost, damaged, or in need of repair and other collection management tasks;
Coordinating audiovisual equipment usage for conference room meetings and troubleshooting malfunctioning equipment; and
Assisting staff with maintaining a safe atmosphere by enforcing the library’s policies and procedures and with opening and closing the building.
Selection Criteria
Minimum:
Associates Degree or the equivalent number of college credit hours; and
Two years of library experience providing customer service which includes resolving patron problems, explaining policies and procedures, providing information, and/or processing materials in a library environment.
Substitution: Additional experience in libraries or a directly related area may substitute for the education requirement on a year-for-year basis.
Desirable: Preference will be given to applicants with experience in one or more of the following:
Previous library experience within the past 5 years;
Handling money, running a cash register, and creating deposits;
Troubleshooting and/or assisting with eBooks, tablets, public computers; and/or
Working with diverse populations including some with limited English ability.
Special Requirements
Arlington County Government is committed to the health, safety, and wellness for all staff. In support of that commitment, all current and newly hired employees are required to provide proof of Covid-19 vaccination. For those qualified employees with a disability or sincerely held religious belief which prohibits them from receiving a vaccine, you will be able to contact the Office of Human Rights to request a reasonable accommodation. Adherence to this policy is a condition of employment.
Additional Information
Work Hours: This is a permanent part-time (20 hours/week) position which includes evenings and weekend work. Actual work schedule will be determined upon appointment based on the needs of the Library.
Work Location: Current vacancy is at the Cherrydale Library, located at 2190 North Military Road. Location assignment may change over time.
Physical Requirements: Must be able to push and pull full book carts and lift items weighing up to 35 lbs.
Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give “see resume” as a response to the questions. Incomplete applications will not be considered.
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