Field Service Technician 1
Array Technologies, Inc. is a global leader in solar energy solutions – and we have been for over 30 years! Our dramatic growth is creating incredible opportunities on our dynamic, innovative and creative team. Are you highly skilled and self-motivated with extensive experience dealing with mechanical or electrical systems ? Would you love to help advance the clean energy revolution? Join the company that is leading the way!
What you’ll do:
Level 1 Service Technicians will work closely with the Service Manager, Assistant Service Manager, and high-level Service Technicians to ensure that the customer’s needs are satisfied in an appropriate and timely manner. The successful candidate will be willing to travel up to 90% and demonstrate the ability to work in a team environment to aid in retrofits and commissionings. You will be responsible for:
Providing infield support during retrofits
Providing infield support during commissionings
Providing infield support during service repairs
Providing advice and help to customers
Maintaining accurate and timely records of customer correspondence/discussions
Helping develop customer service standards, policies, and procedures
Analyzing customer needs and recommending appropriate solutions to the Service Manager and Assistant Service Manager
Ensuring tools and equipment are operating properly
Working in all environments and weather conditions
Performing other duties as assigned
The qualifications you must have:
1+ year(s) working experience using tools and equipment required to maintain and repair company products
1+ year(s) working knowledge and application of arithmetic, geometry, electric circuits and electronics
1+ year(s) working experience with mechanical systems
1+ year(s) working experience with electrical systems
Valid driver’s license
Our preferred qualifications:
Willingness for extensive, frequent travel – up to 90%
Manufacturing and field tech experience
Background in solar industry
Computer programming skills
Strong leadership skills
Strong communication skills
Strong problem solving skills
Dexterity required to perform manual labor in extreme temperatures
Array Technologies, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
When you bring your energy and expertise to Array Technologies, you’ll enjoy a comprehensive benefits package that includes health, vision, and dental insurance, a 401(k) retirement plan and more.
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