PDS New Zealand
Job Title:
Service Coordinator
Location:
Site Specific Location
Department:
AAES PDS Division
Reports to:
Customer Services Team Leader
Supervisory responsibilities:
No
Status:
Full Time/Part Time:
Full Time 40 hours per week
Work Schedule:
Monday to Friday Hours 8:30am-4:30pm or as otherwise agreed with Manager.
General Summary:
The Service Coordinator will oversee the overall planning and service work management ensuring that technicians are productive and jobs are completed on and time and within budget. This role will also be required to monitor the daily and periodic reports and adjust productivity trends.
Principle Duties &
Responsibilities:
Knowledge, Skills & Abilities Required:
Special Competencies Required:
Key Performance Indicators [KPIs]:
Safety
An employee has the primary duty of care to ensure the health and safety of workers (including sub-contractors) while they are at work in the business or undertaking. They are also responsible for ensuring work carried out does not carry risk to the health and safety of others, along with strict adherence to Safety Management Procedures and Policies.
Education:
Required Level:
Diploma, Certificate IV in Customer Service or Business And Cert IV in Trainer’s Training
Additional Information:
Physically fit, able to drive and meet customers where required. Predominantly office based.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
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