We are looking for a highly skilled and motivated Service Coordinator to join our team in Dublin, Ireland.
Role Summary:
Service coordinator responsibilities include: Answering incoming calls, booking and allocating jobs to technicians which included scheduled service jobs and breakdowns. Working with customers, service technicians, and sales to ensure customer success and operational efficiency.
Key responsibilities:
Contact with customers and service technicians
Contact with suppliers
Schedule labor in geographic areas
Material ordering
Cover serviceinbox
Efficient route planning of the area’s engineers using the available software to maximize efficiency and reduce travel time
Administration regarding customer specific subjects.
Coordination of service resources and ordering spare-parts
Key competences:
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and to tight deadlines
Good geographic knowledge of Ireland
Excellent administration skills and attention to detail
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
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