Aston Carter Hiring for Customer Representative- REMOTE NC, SC, AZ, TX, NM at Sierra Blanca, TX Full Time

We are hiring REMOTE Customer Service Reps in the following states ONLY Arizona, Texas, North Carolina, Texas, or New Mexico. Please apply if you feel like you’d be an asset to the company!

Customer Care Rep 1 provides premium service and builds relationships with our customers through effective telephone, chat, email, and social media correspondence. The majority of calls will be discussing the logistics of packages, returns and refunds, product questions, and warranty questions.

Description:

• This company provides running footwear under the Hoka brand name, and fashion casual footwear using sheepskin and other plush materials under the Koolaburra brand.
• It sells its products through department stores, domestic independent action sports retailers, outdoor retailers, specialty footwear retailers, and larger national retail chains, as well as online retailers such as Amazon and Zappos.com.
• The company also sells its products directly to end-user consumers through its retail stores and E-commerce Websites, as well as distributes its products through distributors and retailers in the United States, Europe, the Asia-Pacific, Canada, Australis, Latin America, and internationally.

Job Description:

This is a large call center environment that supports UGGS, Teva, Hoka and Sanuk.

This will be 100% remote from the following markets: Arizona, Texas, North Carolina, Texas, or New Mexico

Performance Expectations:

Ability to receive 50-100 calls per day, based on call ques.

Must have a quiet workstation. Computer equipment will be provided.

Job Information:

Pay Rate: $16/hr

Location: REMOTE in one of the following states Arizona, Texas, North Carolina, Texas, or New Mexico

Education: High School Diploma or equivalent is required

TRAINING SCHEDULE: Monday – Friday (first 2 weeks): 8am – 5 pm (cannot miss any time)

SCHEDULE: Must be open Mon-Sat from 8 AM – 6 PM – Schedules are not set AND will change weekly. You must be open to work almost every Saturday.

You will submit a preference bid biweekly with their preferred schedule.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.