Aston Carter Hiring for Customer Service Agent **Fully Remote* at Columbus, OH Full Time

Description:
Customer Engagement Team is hiring for Customer Service Representatives to:

• Provide exceptional service to our customers through email and live channel support
• Navigate multiple technology systems to research and problem-solve in order to resolve

various customer inquiries

• Understand customer pain points to effectively communicate a resolution and empower

them with knowledge of the Gusto product

• Address claims escalations and other complex support issues with both internal teams

and external partners

Skills:
Data Entry, Excel, order entry, Customer support, Customer service, mac, gmail, payroll, benefits administration, salesforce software, slack

Top Skills Details:
Data Entry, Excel, order entry,Customer support,Customer service,mac,gmail

Additional Skills & Qualifications:
MUST:

• 1 + year min of customer service role – calls, chat/email, office experience highly preferred
• strong written and verbal communication skills
• computer proficiency
• must have experience using G-Suite, and multiple programs at once
• must have experience working with on a Mac computer/Mac products
• bachelor’s degree not required but strongly preferred
• reliability and commitment
• strong internet to work from home

Experience Level:
Entry Level

About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.