Data Entry Specialist is responsible for analyzing data to improve the customer experience. They will gather from customer usage, customer request, system data and perform audits and research. They will use Customer Service data, observations, and reports to get a clear picture of the departments operations and suggest ways to improve it.
Job Duties:
Data Validation-collect and analyze data from the Out-of-Stock report and suggest substitutions/resolutions for issues
Monitor data integrity (ensure reporting is coming over correctly- P.O. dates are being moved, velocities and lead times are being managed)
Work closely with Purchasing on Inventory Management (Aged Inventory/Slow Moving Items)
Execute research strategies to improve productivity and customer satisfaction
Work closely with the Commodity Team to ensure reports are being reviewed and managed
Strong Analytical skills with a proven ability to collect, organize, and analyze significant amounts of information to drive improvement initiatives
Review excessive customer produce complaints with the Produce team
Review daily reports (ex: Short Ship Report, Open Order Report, etc.) to ensure all orders have been shipped out and closed
Review CRM’s response time and ensure they are managed
Various other Department functions
Review and audit customer fill rates
Requirement:
Exceptional attention to detail
Good oral and written communication skills
Trouble Shooting
Proficient with Microsoft Office and advanced knowledge of Excel
Self-Starter, able to work under minimal supervision
Team Player with a positive attitude
Strong analytical and problem-solving skills
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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