Position Overview
This position is responsible for evaluating, processing and resolving customer claims (deductions) utilizing various data files and systems.
Essential Functions
Identify, research, and resolve debit issues
Data entry of returns and credit memos
Maintain, analyze and reconcile debits past due to include 30, 60, 90 and 120 days
Create and maintain reports to uncover and track claims issues
Interface with various departments such as outside salesforce, traffic, warehouse personnel, accounts receivable, and customers for resolution of claims
Escalates unresolved issues to supervisor/Manager
Participate in training new personnel as well as cross training existing personnel
Experience
· Minimum of 2 years’ experience in general office practices skills or Bachelor’s Degree in Business field
· Must have knowledge of Microsoft Office, Word and Excel
· General understanding of claims (deductions) and collections
· Must have good analytical and organizational skills
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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